Why Communication Issues Always Seem to Cause Low Employee Morale

 I would be able to retire if I received a dime for every time one of my workshop participants told me one of the biggest challenges throughout their company culture was “communication.” Today, in a workshop, if I heard it once I heard it a hundred times within three hours.

What does that mean?

How do you fix a “communication problem?”

It’s actually relatively easy once the “communiation problem” is defined. A lack of specificity regarding the communication problems within a company culture is the primary issue causing low employee morale surrounding that particular issue.

Gaining clarity on fixing the problem requires the answering of two relatively simple questions:

1) If the communication problem were to be fixed how would you know it?

2) What would have to happen in order for the communication problem to go away?

One woman in my workshop today had a breakthrough after I continued to harp on this issue. She raised her hand and said, “I get it, I finally get it! How can I expect other people to do what I want them to do, if I can’t even define it so that I can specifically communicate what I want to them. No wonder I’m having such problems.”

I love seeing that light bulb go on in moments like that.

Get clear on what would be different and how people would communicate more effectively if they were communicating as you would like ‘em to be, and you will be well on your way to fixing your communication problems in your company’s culture and the morale of your employees will gradually begin to improve in direct proportion to the level of specificity in communications throughout the organization.